By the end of this topics, student should be able to: 1. Explain what is meant by the word "communication" & "expression" in general 2. Identify the main elements in the communication process; 3. Differentiate between oral and written communication; 4. Highlight some basic tips on writing; and 5. List the common pitfalls to avoid in written communication.

By the end of this topics, student should be able to:

1. Explain what is meant by the word "communication" & "expression" in general

2. Identify the main elements in the communication process;

3. Differentiate between oral and written communication;

4. Highlight some basic tips on writing; and

5. List the common pitfalls to avoid in written communication.